If you have an existing username but have had your password reset by a Customer Service Specialist, select "Create Password for Username".
To reset a forgotten password, enter your username and select "Reset Password".
Your Username must be 8-30 characters long with a minimum of 1 alpha and 1 numeric.
Your Password must be 8-20 characters with a minimum of 1 alpha, 1 numeric and 1 special character.
Please Note: Special characters refer to symbols such as $, #, %, !.